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Designing Human-Centric Digital Assistants

Designing Human-Centric Digital Assistants

The adoption of digital assistants has made for a more seamless online shopping experience. In the beginning, customers found themselves wary of chatbots, doubting their usability compared to that of a living, breathing customer support agent. That notion evaporated...
5 Tech Trends that Inspire Wanderlust

5 Tech Trends that Inspire Wanderlust

In 2019, the future of travel and tourism took a detour because of COVID-19. Little did we know this detour would turn out to be a global catastrophe that brought the whole industry to a total standstill. Airline companies, travel agencies and tourism-related...
Six Stages of the Digital Transformation Journey

Six Stages of the Digital Transformation Journey

The business landscape is in a constant state of flux. It is evolving at such a rapid pace with new innovations and models cropping up each and every day that it may seem daunting to keep up with it all. However, to stay ahead of the game and futureproof one’s...