by FusionMage | May 27, 2022 | Big Data
The adoption of digital assistants has made for a more seamless online shopping experience. In the beginning, customers found themselves wary of chatbots, doubting their usability compared to that of a living, breathing customer support agent. That notion evaporated...
by FusionKnight | Nov 16, 2021 | Infographics
If there is anything to be said about 2021, it is that it has been a year of navigating the COVID-19 pandemic, largely accomplished in part through the adoption of effective digital technologies as well as experimenting with emerging bleeding-edge innovations. In...
by FusionMage | Jun 2, 2021 | Stories
The rise of ecommerce is not a new story. Businesses of all sizes have been rapidly expanding their virtual footprint on the Internet to claim their slice of the digital economic pie. Nonetheless, the advent of the Covid-19 pandemic has led to the rise of a new...
by FusionMage | Mar 11, 2020 | Big Data
The application of Artificial Intelligence (AI) has seen an upsurge in adoption across various industries in recent times, in which most consumers got a taste of this phenomenon in its most popular forms: chatbots and virtual assistants. If you own any kind of smart...
by FusionMage | Sep 9, 2019 | Stories
Have you ever encountered a situation where a reputable hotel or agency constantly sends you generic marketing messages, which after a while, puts you off the very same hotel or agency simply because your inbox is being flooded by a tsunami of spam, junk messages and...
