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Designing Human-Centric Digital Assistants

Designing Human-Centric Digital Assistants

The adoption of digital assistants has made for a more seamless online shopping experience. In the beginning, customers found themselves wary of chatbots, doubting their usability compared to that of a living, breathing customer support agent. That notion evaporated...
From User Experience to Human Experience

From User Experience to Human Experience

Right now, all businesses understand the importance of offering a great user experience (UX). A positive UX means that when people interact with a website, an app or other virtual platforms, it is easy, enjoyable and efficient. This boils down to designers and...
Digital Recovery – What’s Next?

Digital Recovery – What’s Next?

In a matter of weeks, Covid-19 became one of the greatest tribulations the world has faced in decades. Its impact immediate and far-reaching, almost shutting the physical world down, and pushing various industries to seek refuge in the realm of the digital universe....